Shipping policy

Last updated: October 3, 2025

At Alore.shop, we aim to deliver your order quickly and securely. Please review our shipping policy below. By placing an order, you agree to the terms outlined here.

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Methods & Delivery Times

  • We ship through trusted carriers such as Canada Post, UPS, FedEx, and DHL.

  • Estimated delivery times vary by location:

    • Canada & USA: 5–10 business days

    • International Orders: 7–21 business days (depending on customs and local postal services)

  • Please note: Delivery times are estimates and not guaranteed. Delays may occur due to weather, customs, or carrier issues beyond our control.

Shipping Costs

  • Shipping costs are calculated at checkout and vary depending on your location and the size/weight of your order.

  • Free shipping may be offered on select promotions or minimum order values (when advertised).

Customs, Duties & Taxes

  • For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

  • Alore.shop is not responsible for delays caused by customs.

Wrong Address Disclaimer

  • It is the customer’s responsibility to provide the correct shipping address at checkout.

  • If a package is returned due to an incorrect or incomplete address, customers may be responsible for reshipping costs.

Lost or Damaged Packages

  • We are not liable for packages lost or stolen after confirmed delivery. Please contact the shipping carrier directly with your tracking number if this occurs.

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and items, and we will work with you to resolve the issue.

Tracking Your Order

  • Once shipped, you will receive a tracking link via email. Please allow 24–48 hours for tracking information to update.

Contact Us

If you have any questions about this Shipping Policy or your order, please contact us at:
📧 inquiriesalore.shop@gmail.com